WordPress > Woo Order > Settings > General settings
With this feature you will have all the Inquiries in one place. Inquiries from the form are automatically added to the page. You can add new inquiries on this page.
If you want a form where customers can fill in an enquiry, just activate it. Then you will create a page /inquiries where the inquiry form will be.
If there are multiple managers who can handle inquiries, assign a user and then for each inquiry you can select who will handle the inquiry.
Here you can prepare all possible demand states that you keep in the system. For example : Created, In progress, Finished
On the page that was automatically created for you is exactly this shortcode. If you want to have the form on a different page, just move the shortcode.