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Complaints

WordPress > Woo Order > Settings > General settings

complaint wordpress form

Simply view the complaints that customers cross form submitted. The notification will notify you that a new complaint has been added.

Website complaints form

Activate this feature if you wish to have a new complaints page on your site. Customers can fill in the order number, the text of the complaint, the method of handling or even upload their own photos.

Statuses as reasons for complaints

List here the ways that the customer can choose to settle the complaint. For example, refund money, repair products, or send the goods again.

 

Shortcode

This is what the shortcode looks like on the default claims page. If you want to move the claim form to another page, just move this shortcode

 

Default page with form

Automatically created page where you can find the complaint form

 

Image neccesary

Activate if you want the customer to upload at least one image/photo to submit the form.

 
 

Upload image/photo

For example, if a customer receives a broken product, they can take a picture of it and upload it to your complaint form.